Shipping and return
Shipping costs are included.
Each piece is custom made. Count 14 days for the realization of a piece. The delivery time is 48 hours in France and 3 to 4 days in Europe.
If a delay in delivery is due to the carrier, the latter will notify you by e-mail. If you encounter a problem, please send an e-mail to firstname.lastname@example.org.
If you are not satisfied with the part you received, you can return the product. Please note however that the shipping costs remain at your charge and will not be refunded.
In accordance with the provisions of the article L.121-21 of the Code of the Consumption, the conditions of the return of the parts are the following ones:
You have 14 working days to return the part (from the delivery of this one by the carrier, the date of delivery of this last being taken as proof).
The part must not have been used and must be returned in its original packaging.
Your responsibility is engaged as soon as you return the package. This implies that any parcel received that is damaged and spoiled cannot be refunded and your right of withdrawal cannot take place. The package must arrive intact.
Upon receipt of the package, if it is intact, the refund will be made on the same means of payment used during your order, within 30 days from delivery.
Enjoy your order !